SHIPPING & RETURNS

Shipping Policy

Welcome to CupleGeex's Shipping Policy section!
We believe in transparent and reliable shipping to make sure you're happy with every purchase.

If you have any questions or need help, feel free to reach out to us.

🚚 Shipping Details
Order Processing: Orders are processed within 1–3 working days.

UK Shipping: We use Standard Shipping via Royal Mail or trusted couriers. Delivery typically takes 3–5 working days.

International Shipping: We also ship outside the UK. Delivery usually takes 7–14 working days, depending on your location.

Tracking: Once your order ships, you'll receive a confirmation email with tracking information.

Return & Exchange Policy

At CupleGeex, we want you to shop with confidence. Our return and exchange policy is designed to give you peace of mind. If you're not completely satisfied with your purchase, we're here to help.

Please don’t hesitate to contact us with any questions about returns or exchanges.

🔁 Return & Exchange Policy
You may return eligible items within 14 days of delivery.

Items must be unused, in original condition, and in the original packaging.

If you receive a damaged or incorrect item, please email us within 7 days of receiving your order.

🚫 Items Not Eligible for Return
Opened trading card packs or individual cards

Mystery boxes, grab bags, or surprise items

Clearance or final sale items

📦 Return Shipping
Customers are responsible for return postage unless the item was damaged or sent in error.